Upstairs User Guide & FAQs

Upstairs NFT Marketplace
4 min readSep 26, 2022

中文版请参考这里

What is the Upstairs NFT Marketplace?

Upstairs is a custodial NFT marketplace that curates only the most exclusive, utilitarian and reputable NFTs for you. Our top priority is to make sure that you have the best experience, which means you can expect the lowest overall fees of any marketplace, sleek and intuitive user interfaces, and a simple email sign in process to make browsing and trading a breeze.

How to get started with Upstairs NFT Marketplace

If you are new to Upstairs, you can get started in 4 easy steps:

Step 1: Sign up for a new Upstairs account with email or mobile number

Step 2: Complete identity verification process

Step 3: Buy or Deposit crypto

Step 4: Trade NFTs on the Upstairs NFT Marketplace

Step 1: Sign up for a new Upstairs account

An Upstairs account acts as your gateway into NFT trading. But before you can buy your first crypto, you’ll need to open an account.

[How to create a new Upstairs account]

  1. Go to the Upstairs homepage and click [Sign Up] in the top right corner.

2. Enter your email address and set a secure password. If you’ve been given a referral code from a friend, do not forget to use it here!

3. Follow the instructions for verifying your account by entering the email verification code sent to your email address or mobile number.

4. Once you’re verified, you should now be set up with your Upstairs account. You’re one step closer to buying cryptocurrency, so let’s dive into making your first crypto purchase.

Step 2: Complete identity verification process

Next, you must complete the process.

Identity Verification or Know Your Customer (KYC) standards are designed to protect your account against fraud and prevent corruption, money laundering, and terrorist financing. Based on your region or selected payment channels, you may need to enhance your Identity Verification level to improve your account security.

Step 3: Buy or Deposit crypto and transfer to your Upstairs Wallet

Now you have set up your Upstairs account. Next you need to purchase some cryptocurrency to start trading.

You’ve got a few options to choose from when purchasing crypto:

3.1 Direct Deposit via Crypto

3.2 Deposit using Fiat using Credit Card (Mastercard/Visa)

3.3 Deposit using MetaMask/Walletconnect?

Step 4: Start to trade on Upstairs NFT Marketplace

By holding USDT in your Upstairs wallet, you are all set to trade NFTs on upstairs.io.

Where can I get my account verified on Upstairs?

You can access the Identity Verification after logging in your Upstairs Account or access it directly from here. Simply click on the wallet icon and proceed to verify your identity.

How to buy an NFT on Upstairs NFT Marketplace?

You can now buy NFTs and Mystery Boxes on the Upstairs NFT Marketplace using a fixed price, by making an offer to the seller, or by bidding in an NFT auction.

How to find NFTs on the Upstairs NFT Marketplace?

You can discover NFTs by exploring the Upstairs NFT Marketplace homepage by clicking on New Arrivals Tab or Markets Tab. If an NFT/Mystery Box is listed, you can buy it directly using the fixed price or bid in the NFT auction. If the NFT/Mystery Box is not listed, you can make an offer to the seller.

How to buy a Mystery Box?

A Mystery Box contains a surprise NFT that is only revealed when you open the box. There are four kinds of NFT you might find: Super Super Rare (SSR), Super Rare (SR), Rare (R), and Normal (N).

Which cryptocurrencies can I use to buy or trade NFTs on the Upstairs NFT Marketplace?

The Upstairs NFT Marketplace supports USDT.

Do I need complete Identity Verification before I trade NFTs?

Yes. You need to complete Identity Verification to trade NFTs.

To learn more, please visit <How to Complete Identity Verification>

[Adding funds using Credit Card] — Converting of USD to USDT

To provide a gas-free minting experience where users do not have to pay for additional gas fees incurred on the blockchain, our platform will convert USDT to Stairs-USDT which is the currency accepted for NFT purchases on Upstairs. USDT amount will be converted on the backend at a 1:1 rate. i.e., 1 USDT = 1 Stairs-USDT.

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Upstairs NFT Marketplace

Upstairs is an NFT Marketplace that curates only the most exclusive, utilitarian and reputable NFTs and where user experience is optimized.